Tuesday, November 11, 2008

The Appraisal (10.11.08)

My boss has invited me to attend the appraisal for the management trainee. Inside my boss’s room, she also invited another department manager as the management trainee report to her and sometimes me. I wonder if I were the management trainee, I would be scared to death. Is 3 against 1!!.

This appraisal took us 1 ½ hours to finished. The appraisal for this management trainee was not that good. We as her superior/mentor need to tell her the truth on her working performance in order for her to improve and excel in the future. We understand this is her first job and she needs to go through the working environment in a distributor company is not easy. Even for myself who had experienced in working, in my current company now, I have cried twice! I felt so pressure and stress working in this company that I have gave up twice too. But I thanked God for my boss who appreciated me so much that she didn’t want to lose me. In order to retain me, she thinks of other port-folio for me to explore. I’m so blessed to have such supportive and understanding boss. I always tell my friends and colleagues that my boss is the only reason that I want to stay and worked for her. She is such a humble boss to me and to her staff. I do not know why still some of my colleagues (or the reps) don’t like her. I understand she is a very analytical person but to me it’s good. I have learned so much from her in analyzing the data or reports (and eventually became an analyzer) and it’s quite interesting when you found out something from analyzing. Haha..

Anyway, this is not the main topic. Let’s get back to the appraisal’s story. Towards the end of the appraisal, she cried when the department manager asked her if she is too fierce. She didn’t say yes but her tears answered all. I know the department manager also feel sad and thought the reason the mgmt trainee cannot progress well is because of her. I tried to comfort the dept manager and also to tell the mgmt trainee that she has a wrong perception on this dept manager. I worked with this dept manager before and I know her working style. She wants things to get done as per agreed deadline. The reason she got angry I think is because the things couldn’t get done and the person who in-charge doing it kept quiet. I think this is not a good working attitude and that’s why she got frustrated.

Of course the dept manager also explained to the mgmt trainee on her expectation and frustration. In the end, she also shared with us her problems (the reps who gave her hectic), got accused by principal/customer. To my surprised, her tears rolling down as she shared. I have not seen such a tough lady like her would cry in front of us. My boss & I were stunned. I don’t know what to say/comment. It was my first experience of watching two ladies crying during appraisal. Phew… after hearing their sharing, looking at my own work problems, it is like nothing. I’ve learned to appreciate what I’m doing and complaint less.

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