Thursday, October 30, 2008

End of sales closing day

Finally, I can have a good rest now after month end sales closing today. It is always a hectic day for me towards end of the month. The supplier reps can really call in so many times to check on their order, delivery status and so forth. And I just don't understand why they are always so pushy and aggressive to want to know if their orders managed to process or not during the last day of the month. Is it means that beginning of the month is like a honey moon for them but towards end of the month, everyone will be chasing for sales?

I mean, come on, as a sales person, first you will know the target that you need to achieve is and based on the target, you should you how much you need to hit per week. If every week you did check on how much you have hit, I'm sure towards month end, you would know how much more to hit your sales target, am I right to say that? This is just part of sales and I know you would say how about those orders under credit issue (exceed credit limit/overdue account) which the order could not be process.

Yes, there will be orders which not be able to process due to credit issue or out of stock. My point here is if you are the sales personnel, all these you should know before hand. Every sales person has their own list of customer to serve and that sales person should know his/her own customer's situation, whether the customer has any credit issue or not. If yes, then maybe you can try to convince the customer to settle the debts. And at the same time, should look for other customer which doesn't have credit issue and get a higher value order, so that it helps to achieve the sales number.

I'm not sure whether this is workable cuz I'm not a sales person and don't have any experience on that. But I think no harm to try, rather than keep on calling us to put last minute order or check order status. Sigh....

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