LOOK ON THE BRIGHT SIDE

I always enjoyed reading Star’s paper especially the first page of Metro Classifieds. It always post good and encouraging article. One of it is below which I found it very good especially for those leaders/superior. Hope it benefit you all too.

1. Say something positive every day about the work of your colleagues and encourage them to develop. Do this for a week and see how morale rises.
2. Be courteous. Always say “please” and “thank you”. Integrity is a highly valued leadership trait, so being trustworthy, kind, courteous, respectful and grateful will bring you credit.
3. Be realistic and frank about your errors. Apologize to people you may have treated poorly.
4. Agree on clear objectives for meetings. Presentations and activities with everyone involved.
Rehearse the event, visualizing a positive outcome. Anticipate tough questions or challenges (honestly is usually best where expectations have not been met).
5. Conduct one-on-one interviews with your staff. Be positive about their contribution, ask them what their objectives are and support their development plans.
6. Agree on a “team charter” with your staff that sets out the core principles of behavior expected, seeking everyone’s input. Praise people when they behave according to the principles. Point out any failure to adhere to the charter in private. This will start to mould a positive, optimistic organizational culture.
7. Seek consensus wherever possible. Hold regular team meetings to encourage the open discussion of objectives and problems, but do not be drawn into “moan fests”.
8. Communicate a sense of purpose, standards of excellence and clear targets to the whole team. Issue regular performance-updates-both good and bad. Reward positive behaviors that you want to encourage while discouraging the negative. Encourage regular discussions about targets. Be positive about progress and be realistic and optimistic about the chances of success.
9. Encourage everyone to contribute in the spirit of moving together towards a shared goal.
10. Hold a “post-mortem” in the event of a failed project, involving all concerned. Be open, praise the positives and identify the risks and costs involved. Avoid blaming people, but agree how future projects can be improved. Print and distribute learning points to everybody. Make time for regular project reviews.
11. When things go wrong, take it on the chin and move on. Identify and implement the key learning points from the failure, but do not dwell on the situation.
11. Apparently, optimistic people smile 38 per cent more often than pessimists, so try to see the bright side of life’s little mishaps. Of course, there are grave occasions where seeing the funny side is clearly inappropriate.